1. Home
  2. Travel
  3. Eastern Europe Travel

Top 7 Tips for Shopping in Eastern Europe

By Kerry Kubilius, About.com

Shopping, like everything else, is just a little different in Eastern Europe. With these few tips, you can learn to shop safely and without confusion.

1. Soviet-Style Shops

Many shops have gone to the Western style of checking out—that is, you take your purchase to a single cashier and directly exchange money for your purchase. However, a few stores are still run as in Soviet times. This means you may have to talk to the person behind the counter, ask for the item you intend to purchase, and then pay a cashier. The cashier will give you a receipt that you will take back to the original sales person. Once they see this receipt, they will hand you your purchase.

2. Shopping Bags

Many stores still do not have shopping bags available for use; you are expected to bring your own. Fold up a plastic shopping bag and stick it in your pocket, or you may be able to purchase a bag outside or nearby the shop. Many Eastern European families save plastic bags. You will find that, for protecting belongings from inclement weather, these bags are ideal (better than a backpack or purse) which is why many Eastern Europeans can be seen using them for non-shopping errands as well.

3. Checking Bags and Coats

Many shops (and museums and libraries too) will expect you to check anything larger than a small woman’s purse. Some will offer lockers for you to use while you shop, others will have a coat and bag check. Make sure that all of your important documents and expensive belongings (camera, mobile phone) are in something smaller that you can take with you—it never hurts to be cautious.

4. Change

Money isn’t often handed directly from person to person after completing a transaction. There is often a dish at the counter for laying money or for giving change. This is a cultural aspect that is sometimes forced upon you—you may find that the cashier will direct you to use this dish with a gesture.

Some smaller stores do not have change available for larger bills. Either use smaller bills (exact change is often appreciated), or use a currency exchange to break large bills.

5. Markets

When shopping in markets, be mindful of your wallet, purse, or bag. Pickpockets are prevalent and practiced. Always make sure the strap of your bag crosses your chest and that you walk with your bag in front of your body.

6. Money

Never flash your money around. When shopping with larger bills, always have them in another compartment of your wallet or purse—this way, when you pay for a purchase, you won’t show the bulk of your money to the cashier or others who may be on the lookout for naive foreigners with cash.

7. Customer Service in Eastern Europe

Customer service in Eastern Europe is very different from that in the West. You may find yourself ignored, having to wait, or even scolded! The best thing to do is accept this treatment as normal, or walk away. Demands for service or for the "manager" will get you the opposite of what it gets most people in the West - service will most likely be refused.
Explore Eastern Europe Travel
About.com Special Features

Find travel inspiration and get the best tips and reviews for your next getaway. More >

The best times to visit East and Southern Africa. More >

  1. Home
  2. Travel
  3. Eastern Europe Travel
  4. Shopping in Eastern Europe
  5. Tips for Shopping in Eastern Europe>

©2009 About.com, a part of The New York Times Company.

All rights reserved.